Privacy Policy

Effective Date: Upon publication Last Updated: Upon publication

Introduction

The Mother Code ("we," "us," or "our") operates a wellness, education, and self-reflection platform (the "Service"). This Privacy Policy describes how we collect, use, and share information when you use our website and applications.

By using the Service, you agree to the practices described in this Privacy Policy.

What We Collect

We may collect the following categories of information:

• Name and email address — when you create an account.
• Account information — login credentials and account preferences.
• Profile information — display name, bio, and photo.
• Healing goals — goals you select during onboarding.
• Assessment responses — responses to onboarding and check-in assessments.
• Mood and emotional check-ins — daily emotional wellness data.
• Journal entries — written reflections and journal content.
• Voice journal content — if you use voice journaling, audio may be recorded and transcribed.
• AI Healing Coach conversations — messages exchanged with the AI-powered coach.
• User-generated content — community posts and other content you create.
• App usage and activity — features used, lessons completed, progress tracked.
• Device and technical information — IP address, browser type, device type, operating system.
• Subscription and transaction information — membership plan, billing status, transaction history.

Sensitive Wellness Information

Some information you provide is sensitive and relates to emotional wellness, mental health self-reflection, and personal development. This includes mood check-ins, journal entries, assessment responses, and AI Healing Coach conversations. We treat this information with care, but it is important to understand that:

• The Service is not a covered entity under HIPAA, and your wellness information is not protected under HIPAA.
• AI conversations and journal entries are not confidential, therapist-client privileged, or protected by medical privacy laws.
• This information is used to provide and improve the Service, including AI-powered features.

Why We Collect It

We use information to:

• Operate and maintain the Service
• Personalize your learning path and recommendations
• Save your progress, including lessons and modules completed
• Provide AI-powered features, including the AI Healing Coach and journal insights
• Generate assessments and reflections
• Process memberships and subscriptions
• Improve the Service and develop new features
• Provide customer support
• Maintain security and prevent abuse
• Comply with legal requirements

AI Data

Some features of the Service use artificial intelligence. When you use the AI Healing Coach, submit journal entries for analysis, or interact with AI-powered features, your input (including text and any uploaded content) may be sent to third-party AI service providers to generate responses.

Important: AI conversations and journal analyses are not completely private. They may be processed by third-party AI providers. Do not share information you would not want a third-party service provider to process.

We do not claim that AI conversations are confidential, therapist-client privileged, or HIPAA-protected.

Payments

Payment information is processed by third-party payment processors (such as Stripe). We do not directly store full payment card numbers unless technically required and properly secured. Payment processors handle your card information according to their own privacy and security standards.

Data Sharing

We share information with the following categories of service providers who help operate the Service:

• Hosting providers — server infrastructure
• Database providers — data storage
• Authentication providers — login and account management
• AI providers — AI-powered features
• Analytics providers — usage analytics
• Email and notification providers — communications
• Payment processors — subscription billing

We do not sell your personal information. However, these service providers receive information necessary to operate the Service.

Data Retention

We retain your account information and user content for as long as your account is active. If you delete your account, we will remove or anonymize your personal data, including profile information, journal entries, assessment responses, AI conversations, progress data, and community posts.

Some information may be retained in backups or logs for a limited period before permanent deletion, or where required by law.

User Controls

You can:

• Access your account information in Settings
• Correct information by editing your profile
• Delete journal entries from the Journal page
• Delete AI conversations where supported
• Delete your account in Settings > Legal > Delete My Account
• Request deletion of personal data by contacting us
• Change communication preferences in your account settings

Account Deletion

You can delete your account from Settings > Legal > Delete My Account. When you delete your account:

• Your profile is deleted
• Your journal entries are deleted
• Your assessment responses are deleted
• Your AI conversations are deleted where supported
• Your progress data is deleted
• Your community posts are deleted
• Your subscription is cancelled (see Refund & Cancellation Policy for billing details)

Some data may be retained in backups for a limited period before permanent deletion.

Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us using the information provided below.

Children

The Service is intended for adults age 18 and older. We do not knowingly collect information from children under 18. If you believe a child has provided information, please contact us and we will delete it.

Security

We implement reasonable administrative, technical, and organizational security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Contact

For privacy questions or requests, contact us at:

Email: — Mailing Address: —